Privacy Policy

1. Introduction

Welcome to PYQ Wallah ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the app.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, and email address provided during registration.
• Usage Data: Pages visited, features used, time spent, and interactions within the app.
• Device Information: Device type, operating system, unique device identifiers, and crash reports.
• Payment Information: Transaction IDs and payment status. Full card or bank details are handled by our payment processor (Razorpay) and are never stored on our servers.

3. How We Use Your Information

• To create and manage your account.
• To provide access to courses, PDFs, tests, and other content.
• To process payments and send transaction confirmations.
• To send notifications about new content, offers, and updates.
• To improve app performance and user experience.
• To respond to support queries and feedback.
• To maintain leaderboards and track quiz/test performance.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share data with:

• Service Providers: Trusted vendors who assist with hosting, analytics, push notifications, and payment processing.
• Legal Requirements: When required by law or to protect the rights and safety of our users.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at the address below. Some data may be retained for legal or audit purposes.

6. Security

We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Opt out of marketing notifications at any time via app settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via in-app notification or email. Continued use of the app after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: